Shipping policy

Last Updated: July 18, 2026

Thank you for shopping with SoftMintio.

We are committed to delivering your order quickly and securely.

Shipping Destinations

We currently ship to customers in:

  • Germany

  • France

  • Italy

  • Netherlands

  • Spain

  • United Kingdom

Additional countries may become available in the future.

Free Shipping

We are pleased to offer FREE shipping on all orders.

There are no hidden shipping fees at checkout.

Processing Time

Orders are typically processed within 1 business day after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery time is:

1–2 business days

Please note that delivery times are estimates and may occasionally be affected by:

  • High order volumes

  • Public holidays

  • Weather conditions

  • Carrier delays

  • Customs or security inspections (where applicable)

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information (when available).

You can use the tracking number to monitor your shipment until delivery.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

SoftMintio is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us as soon as possible.

Email: declanbusiness12@gmail.com

Please include:

  • Your order number

  • A description of the issue

  • Photos of the package (if damaged)

We will work with the shipping carrier to resolve the issue as quickly as possible.

Delayed Deliveries

While we aim to deliver every order within the estimated timeframe, occasional delays may occur due to circumstances beyond our control.

We appreciate your patience and understanding.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

SoftMintio

Website: https://softmintio.myshopify.com

Email: declanbusiness12@gmail.com